By working as a freelancer at Rollerite, you are considered to have read, acknowledged, and accepted all the terms outlined below. Additionally, by accepting any commissions, you agree to be bound by all the terms and conditions specified herein as well as have read our terms of service.
- I commit to maintaining the highest level of professionalism and respect to ensure that the client has a positive and enjoyable customer experience with Rollerite.
- I will refrain from disclosing any sensitive or private information, including but not limited to the client's ideas, data, and details shared in tickets or commissions.
- I commit to refraining from any abuse or exploitation of the Rollerite Discord bot (Commissions System).
- I agree to confine all discussions to the tickets within the server. There should be no direct contact with the client outside of the Rollerite Discord server. In the event that a client contacts me privately through Rollerite, I will redirect them to the main server.
- I acknowledge and agree that I may be removed and replaced from a ticket at any time if deemed necessary by management, and I may not be entitled to compensation for the work already completed if you’re inactive in the commission and/or if you give a poor quality product to the client.
- I agree not to receive any payments directly to my PayPal or any other payment agency. I will exclusively go through the payment process facilitated by the Rollerite Discord bot.
- I agree that I will genuinely intend to provide services to Rollerite and commit to refraining from any attempts to scam the team or clients.
- I agree that my work may be used or showcased on any or all of the Rollerite platforms.
- I agree that these terms are subject to change without notice.
- I agree that if I depart from a commission during the project's execution, I may not receive compensation for the services rendered, and the payment may be allocated to the new freelancer taking over. This condition applies even if a client expresses dissatisfaction with the current freelancer.
- I acknowledge and take responsibility for the fact that when receiving payments from PayPal or any other payment method, there are associated fees that will not be covered by Rollerite.
- Additionally, I acknowledge that all payments are sent through Goods and Services and not Friends and Family.
- By default, all of the withdraw requests are accepted in PayPal. If you'd want to use another payment method, then you can make a support ticket in the Discord server before you make the withdraw request for it.
- I agree that if a ticket is not completed by the deadline, the client reserves the right to request a refund if they find it necessary.
- I acknowledge that in the event of a refund for a ticket or commission, the amount I receive will be reduced.
- I agree to provide a one-week period for 5 free revisions of the product. Following this period, additional revisions may be subject to charges.
- Note: Revisions and updates are two separate things.
- I agree to exert my best effort and adhere to Rollerite's standards of providing high-quality services.
- I agree to maintain the confidentiality of all information posted in channels designated for freelancers, management, or any similar non-public forums.
- I agree to provide a minimum of a 2-day notice before leaving the team.
- I agree that I cannot attain a role higher than "Freelancer" if I already hold a higher position in another service team.
- I agree not to engage in direct communication with freelancers, clients, or any other parties outside of Rollerite for any purpose.